Privacy Policy
Last updated: February 2026
Information We Collect
We collect information you provide directly — such as your name, email address, and payment information — as well as uploaded photos used to generate personalized storybooks. We also collect usage data and device information automatically.
How We Use Your Information
We use your information to provide, maintain, and improve the PictuBook service; process transactions; send account-related communications; prevent fraud; and personalize your experience.
Data Sharing
We do not sell your personal data. We share data only with service providers who help us operate our services (such as Cloudflare, Stripe, and Lulu) and when required by law.
Data Retention
We retain your account information for as long as your account is active. Generated storybook assets are stored for the duration of your account. You may request deletion at any time from your Settings.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the address below.
Contact Us
For privacy inquiries, reach us at privacy@pictubook.com. We aim to respond to all requests within 30 days.